{"id":146,"date":"2010-05-25T16:42:54","date_gmt":"2010-05-25T15:42:54","guid":{"rendered":"http:\/\/www.cotsweb.com\/blog\/?p=146"},"modified":"2010-05-25T16:42:54","modified_gmt":"2010-05-25T15:42:54","slug":"windows-mail-sent-items-folder-using-local-rather-than-imap","status":"publish","type":"post","link":"https:\/\/www.cotsweb.com\/blog\/windows-mail-sent-items-folder-using-local-rather-than-imap-146.html","title":{"rendered":"Windows Mail Sent Items Folder using Local rather than IMAP"},"content":{"rendered":"<p>We have a client who, like most of our clients, uses our hosting for both website and email and like many of our clients he uses IMAP rather than POP3 to access his emails. \u00a0IMAP means that the emails are synchronised with the PC but actually stay on the server, this means that you can easily access them from a different machine if yours isn&#8217;t available.<\/p>\n<p>This all works perfectly in most cases and with most email clients but one laptop (the boss&#8217;s laptop of course) didn&#8217;t work as normal. \u00a0The problem machine runs Windows Vista and \u00a0uses Microsoft Mail as the email client.<\/p>\n<h2>Sent Items are stored in Local Folders<\/h2>\n<p>Incoming emails are stored in the IMAP folders as normal but outgoing emails are stored locally, the Sent Items folder isn&#8217;t on the IMAP server but instead is on the local hard disk. \u00a0It limits the usefulness of IMAP if your sent emails aren&#8217;t stored centrally too.<\/p>\n<p>The problem only seems to occur with Windows Mail, in this case on Windows Vista but I assume that it could also affect anyone using Windows Mail on Windows 7. \u00a0 Other email clients like Mozilla Thunderbird don&#8217;t have the same problem.<\/p>\n<h2>Telling Windows Mail to store Sent Items on the IMAP Server<\/h2>\n<p>The following solution works on our mail servers, we have a reseller account with Hostgator \u00a0so a lot of other servers will have a similar setup.<\/p>\n<div id=\"attachment_147\" style=\"width: 307px\" class=\"wp-caption alignright\"><a title=\"Setting Windows Mail to store Sent Items on your IMAP server\" href=\"http:\/\/www.cotsweb.com\/blog\/wp-content\/uploads\/2010\/05\/Capture.jpg\"><img aria-describedby=\"caption-attachment-147\" loading=\"lazy\" class=\"size-medium wp-image-147  \" style=\"margin: 5px; border: 1px solid black;\" title=\"Setting IMAP folders in Windows Mail\" src=\"http:\/\/www.cotsweb.com\/blog\/wp-content\/uploads\/2010\/05\/Capture-297x300.jpg\" alt=\"Windows Mail Account Properties IMAP options screen\" width=\"297\" height=\"300\" srcset=\"https:\/\/www.cotsweb.com\/blog\/wp-content\/uploads\/2010\/05\/Capture-297x300.jpg 297w, https:\/\/www.cotsweb.com\/blog\/wp-content\/uploads\/2010\/05\/Capture.jpg 503w\" sizes=\"(max-width: 297px) 100vw, 297px\" \/><\/a><p id=\"caption-attachment-147\" class=\"wp-caption-text\">Setting up Windows Mail for IMAP<\/p><\/div>\n<ol>\n<li>In Windows Mail Click on the <em>Tools<\/em> menu<\/li>\n<li>Then click on <em>Accounts <\/em><\/li>\n<li>Select your IMAP account from the list of accounts<\/li>\n<li>Click <em>Properties <\/em><\/li>\n<li>Then click the <em>IMAP <\/em>tab, you will get a window like the picture to the right.<\/li>\n<li>Type <strong>Inbox<\/strong> in the <em>Root Folder Path box<\/em>.<\/li>\n<li>Make sure that\u00a0<em>Store special folders on IMAP server<\/em> is selected<\/li>\n<li>You should also change the 4 path names to match those actually used by your server, so <em>Sent Items<\/em> should be changed to <strong>Sent<\/strong>, <em>Deleted Items<\/em> to <strong>Trash<\/strong>&#8230;<br \/>\nIf you don&#8217;t do this everything will still work ok but you will end up with some sent items (from Windows Mail) in the <em>Sent Items<\/em> folder and others (from other email clients or from Webmail) in the <em>Sent<\/em> folder.<\/li>\n<li>Save your changes, Windows Mail will need to rebuild your folder list but from now on any emails you send should be stored on the IMAP server rather than in Local Folders. \u00a0It is a good idea to move the contents of your Local Sent Items folder to the new IMAP Sent folder<\/li>\n<\/ol>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>We have a client who, like most of our clients, uses our hosting for both website and email and like many of our clients he uses IMAP rather than POP3 to access his emails. \u00a0IMAP means that the emails are synchronised with the PC but actually stay on the server, this means that you can [&hellip;]<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[97,37,12],"tags":[147,98,136,95,96,94],"_links":{"self":[{"href":"https:\/\/www.cotsweb.com\/blog\/wp-json\/wp\/v2\/posts\/146"}],"collection":[{"href":"https:\/\/www.cotsweb.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cotsweb.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cotsweb.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cotsweb.com\/blog\/wp-json\/wp\/v2\/comments?post=146"}],"version-history":[{"count":7,"href":"https:\/\/www.cotsweb.com\/blog\/wp-json\/wp\/v2\/posts\/146\/revisions"}],"predecessor-version":[{"id":154,"href":"https:\/\/www.cotsweb.com\/blog\/wp-json\/wp\/v2\/posts\/146\/revisions\/154"}],"wp:attachment":[{"href":"https:\/\/www.cotsweb.com\/blog\/wp-json\/wp\/v2\/media?parent=146"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cotsweb.com\/blog\/wp-json\/wp\/v2\/categories?post=146"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cotsweb.com\/blog\/wp-json\/wp\/v2\/tags?post=146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}